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To All Our Patients

"Grafton Surgery is currently experiencing problems with our telephone system; we have informed our telephone provider and hope to get the issue resolved as quickly as possible.  We would like to apologise for any inconvenience this may have caused." 

Did you know you can now book evening and weekend appointments?

Concerns for the safety/wellbeing of a child or adult?

Cancelling your Appointment

Appointments are often in short supply so please ring and let us know if you cannot attend. It means that the appointment can be given to somebody else.

Opening Hours

Monday - Friday: 8.00am - 6.30pm

Routine Appointments

An appointment systediarym is in operation in our surgery. Every doctor has routine appointments that can be booked up to a month in advance.

When you call for an appointment the care navigators will ask for a brief description of your symptoms, please do not be offended. This will help them to direct you to the correct person to deal with your medical needs.

Urgent Appoinments 

We do offer on the day appointments for patients who feel they can not wait to see a GP routinely.

Emergency appointments are released at 8.00am and again at 1.00pm. It may not always be possible to offer you an appointment slot on the day but we may be able to offer you a telephone call with a GP or other options.

You may see any doctor in the practice, but it is better to see one doctor consistently. Whilst mindful of your wishes to see a particular clinician, this may not always be possible at a time convenient to both patient and doctor, and unless you are prepared to accept an alternative arrangement some delay may occur.

It is imperative that appointments are cancelled if they are no longer needed.

Did you know you can now book evening and weekend appointments?

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website